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1. What type of photocopiers does the Library have? 
2. Where are the photocopiers located? 
3. What is the price per photocopy? 
4. How do I use my TRAC personal account card or departmental account card to pay for photocopying? 
5. Can I use my TRAC account card at other universities or libraries? 
6. What if I only need to make one or two copies? 
7. Do all copiers on the UTHSCSA campus accept the TRAC personal account and departmental account cards? 
8. My card doesn’t seem to be working. Who can help me? 
9. Can I get a refund for money left in my account? 

What type of photocopiers does the Library have?
The Library has several Sharp AR-337 digital photocopiers. All photocopiers produce high-quality copies, enlarge and reduce, sort and staple, and are equipped to work with the TRAC account system.

Where are the photocopiers located?
The Library has digital photocopiers at the Briscoe Library, the Brady-Green Library in the University Health System-Downtown Clinic, the Nursing School, the School of Allied Health, and at the RAHC Library.

What is the price per photocopy?
The price of copies is 10 cents per page for TRAC personal accounts and 11 cents per page for TRAC departmental account cards.

How do I use my TRAC personal account card or departmental account card to pay for photocopying?
Swipe your TRAC personal account card or TRAC your departmental account card in the card reader attached to the photocopier. Your personal account balance will show in the display; departmental accounts will not show a balance. Place your item on the glass top, face down, close the cover, and press the Start button. When you are finished, press the Done button. The machine will “time out” your account after two minutes.

Can I use my TRAC account card at other universities or libraries?
No, your TRAC personal or departmental account can only be used to pay for photocopying at the UTHSCSA locations described above.

What if I only need to make one or two copies?
If you have a few pages to copy you may check out a TRAC Guest card from the Circulation Desk. TRAC Guest cards are one-time same-day use.

Do all copiers on the UTHSCSA campus accept the TRAC personal account and departmental account cards?
TRAC personal account cards and departmental account cards are accepted at many copier locations around campus including the Library, Nursing School, School of Allied Health, and at the RAHC Library. TRAC personal account cards and departmental account cards may not be used to pay for photocopies at the Dental School, Medical School, or other photocopier locations.

My card doesn’t seem to be working. Who can help me?
Please stop by or call the Circulation Desk at 567-2440 for assistance with your TRAC personal account card. For assistance with your TRAC departmental account card, please contact the Library Administration Office at 567-2400.

Can I get a refund for money left in my account?
The Library does not issue refunds for TRAC personal accounts. Funds left in an account can be transferred to another TRAC personal account.